Frequently Asked Questions

Question Why Skin Eleménto?
AnswerAt Skin Eleménto, we take pride in crafting skincare products from harmoniously blended natural and botanical ingredients that have all-natural ingredients and elements for beautiful healthy skin. We are focused to craft our products by adapting traditional methods of handmade skincare into contemporary artisanal skincare that pays homage to mother nature.
Question What won’t you find in Skin Eleménto products?
AnswerSkin Eleménto products are strictly free of paraben, petrochemical, GMOs, phthalates, SLS, mineral oils, formaldehyde, propylene glycols, synthetic fragrances, synthetic colours and triclosan.
Question What makes your products different from other skincare brands and how can your products help my skin?
AnswerIn an industry that approaches ever more to synthetics and artificial additives, it is incredibly difficult to be independent and honour the virtue of all-natural ingredients. But for those who care and felt limited to the more straightforward choices of the mainstream, it’s a chance to get a real experience with true all-natural skincare in our creations.
Question Where are Skin Eleménto products made?
AnswerSkin Eleménto products are meticulously crafted, hand-finished and bottled in Malaysia. We are proud to be a 100% Malaysia made and owned business that is committed to clean beauty.
Question What preservation system does Skin Eleménto use to preserve products?
AnswerThe great thing about our oil-based product range is that they are self-preserving. This means they inhibit the growth of mould, fungus and bacteria. We’ve included antioxidants to prevent rancidity (mainly for their nourishing properties). Be sure to use the spatula provided to scoop out the lip scrub needed instead of scoping using bare hands.

As we will be expanding our skincare ranges, it is unavoidably to introduce water in our products. Fret not, we committed to using only nasty-free natural preservatives. You won’t see any parabens, formaldehyde, formaldehyde releaser laden preservatives in any of our products, ever!

Question What are the shelf life and best way to care for the products?
AnswerSkin Eleménto products are all made fresh in small batches to ensure purity and freshness. We strongly encourage customers to open and begin using our products promptly after receiving them. Like all-natural products, Skin Eleménto products will be at their most potent and vibrant when they are truly fresh. We strongly recommend the customer follow the “Open Jar Icon” on the fine print of every product. This icon will show you the shelf life of the products once opened. To maintain the product integrity and freshness, they should be kept out of direct sunlight and be stored below 30ºC.
Question Is your packaging environmental friendly?
AnswerAt Skin Eleménto, our motto is “ From Nature, To Nurture, For Nature”. We endeavour, where possible, to utilise only eco-friendly, recyclable packaging and shipping material. We are making an uncompromised effort to minimise our impact on the environment wherever possible.
Question Will Skin Eleménto products give me an allergic reaction?
AnswerSince everyone reacts uniquely to any product used, it is prudent to perform a patch test on your hidden skin or forearm. Slowly gauge how your skin will react to a new product.